top of page

STORE POLICY

Shipping Policy

EXCHANGE POLICY

If your purchase has not met your expectations, we are happy to assist you with the following terms:

Returns Policy

EXCHANGE/RETURN ELIGIBILITY

Exchanges are accepted within [7] days from the date of purchase. Items must be in new, unused condition with original tags and packaging.

Payment Methods

PROCESS

To initiate an exchange, please contact our customer service team at info@elygraf.com / 056 162 7270  to request an Exchange.  Shipping fees for exchanges may apply, depending on the reason for exchange.    

FAQ'S

DAMAGED OR DEFECTIVE ITEMS:

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or full refund, including any return shipping costs.

For any questions or assistance, our customer service team is happy to help at +97156 1627 270 or email us at info@elygraf.com

bottom of page